About KE-ZU
Our nationwide distribution network makes available a broad mix of European and locally manufactured products through both contract and retail markets.
KE-ZU distributes collections of designer furniture and lighting, street furniture and outdoor furniture including tables, chairs and stools, illuminated furniture, IP65 rated lighting, conference tables and training room furniture to the retail, trade, contract and hospitality markets. Many collections are currently being assessed for the GECA ECO label.
KE-ZU’s strong and intense relationships with manufacturers, distributors and customers combine to maximise our market penetration throughout the region.
Focus on Quality
As with our customers, KE-ZU is quite passionate when it comes to quality. At KE-ZU, we focus not only on the quality of design and construction, but also service and performance, lifestyle at work, the quality of the relationships we form with manufacturers and our customers.
KE-ZU undertakes a mix of direct and indirect business through showrooms in Australia and dliverse projects in the asia pacific region. Selected for their ability to exceed our quality standards, we are the exclusive Australian agents for the following manufacturers:
- Andreu World / Spain
- Artifort / Netherlands
- axona AICHI / Japan
- bd Ediciones / Spain
- Cecchini / Italy
- Dae / Spain
- EMU / Italy
- Enea / Spain
- Hive / Philippines
- Horm / Italy
- Indecasa / Spain
- Kenneth Cobonpue / Philippines
- Lzf / Spain
- Mobles 114 / Spain
- nanimarquina / Spain
- Perobell / Spain
- RS Barcelona / Spain
- Sancal / Spain
- Sellex / Spain
- VONDOM /Spain
Focus on our Customers
Beyond the quality and/or innovation of our products, lies the cornerstone of KE-ZU culture – understanding and meeting customer needs and delivering value expectation. This intrinsic customer focus ensures tthat our customers can realise a true benefit from our products and solutions providing real value and performance.
We provide better quality products, pricing, performance and service through complimentary non-competing products from a select number of suppliers.
The experience of dealing with KE-ZU is designed to be a pleasurable partnership – as comfortable as the furniture we sell. We call this unique experience the Comfort Zone, achieving an absence of awareness of the multitude of systems and processes we have in place to ensure we deliver customer requirements every time.
Located in Surry Hills, Sydney, KE-ZU has a memorable and impeccably presented gallery displaying our products in a friendly and inspiring manner.
Through a process of discovery, our consultants are trained to listen to clients, uncovering the functional and aesthetic need of each piece of furniture, and assist them in accurately identifying their needs.
Our Customer focus continues at the KE-ZU distribution centre at Alexandria. Here, our custom designed order-tracking program enables our sales and logistics departments to immediately identify the location and status of all client orders, and our highly trained delivery and installation teams complete the order fulfilment.
Once installed and in use, customer feedback on our products is communicated to our manufacturers at design briefings enabling new products to be developed for changing markets.
Focus on Performance
We recognise that performance – ours, our manufacturers’ and most importantly the performance of our products – is the key to the future of our business.
That’s why at KE-ZU we actively encourage our customers to visit the venues where we have delivered and installed, experience our products in use and meet with our partners on those projects. This way, they measure themselves how our relentless pursuit of performance excellence guarantees a successful outcome.
By offering products from a select number of manufacturers, KE-ZU achieves significant volumes with each supplier. This in turn affords KE-ZU greater buying power allowing us to perform well when it comes to value and fulfilment.
At aKE-ZU management level, Mark Swanton and Caron Grunschlag bring together decades of experience in both the furniture and financial industries providing a sound business base and direction.
Our people are exceptional individuals and our most valuable asset. They are carefully selected to bring appropriate experience and skills to the KE-ZU team. Their dedication, loyalty and passion for our products further enhance the company’s performance.
This formidable wealth of experience and skill coupled with our focus on quality, customer and performance is what sets us apart from our competitors.
